Friday, June 26, 2015
Our Guarantee- 5 days survival in your pond or we will replace or refundWe guarantee our fish for 5 days in your pond when the fish are stocked by us or handled and released by customers according
to our specific instructions. We are not aware of any other company that has this type of guarantee. It's
very rare for us to have to replace or refund however, because we only sell healthy fish, and we are among the best in the
business at understanding what it takes to handle and transport stock. We take the time and effort necessary to properly
inspect, sort, count, package, acclimate, and not overload during holding or transportation, even though it costs us more.
We think that keeping our customers satisfied makes this worth it!
Fri, June 26, 2015 | link
Spring Stocking Coming to a CloseWe've been lucky to be able to supply strong, healthy fish given how hot it has been the last few weeks. While the fish,
as a species, are rugged, it's holding a supply in our tanks, transportation, and handling that can impact their condition
this time of year. Therefore, we have a policy of closing down distribution from about July 1 to Sept 25, when weather
conditions make it feasible to handle them again. This policy depends entirely on expected heat conditions. We
will still take orders for the fall, and remain open for consultations and calls.
Fri, June 26, 2015 | link
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